Note:  All specific course content and software coverage are subject to change.


Managerial Principles (93.500)
Presents the fundamentals of the practice of management, including administrative, behavioral, and organizational theories.  Explores the functions of management and how they apply in various organizational environments.  Course content includes:

  • Management Functions
  • Organizational Theories and Design
  • Behavioral Theories
  • Environment
  • Strategic Planning

Statistical Analysis (93.511)
Covers statistical inference and its application in the commonly used methods of estimation, hypothesis testing, prediction, and decision making relevant to business and managerial problems.  Software coverage includes MS Excel.  Course content includes:

  • Descriptive Statistics
  • Inferential Statistics
  • Data Analysis
  • Probability
  • Forecasting
  • Graphical Representations

Business Research Methods (93.520)
Covers business research methods, suitable for workplace application, to enable solutions and recommendations founded on legitimate and efficient data and information.   Software coverage includes SPSS for Windows.  Course content includes:

  • Research Process
  • Design Strategies
  • Secondary Data Sources
  • Primary Data Sources
  • Survey Methods
  • Data Analysis
  • Data Presentation

Decision Models I (93.547)
Facilitates translating business problems into the appropriate mathematical formulation, applying the correct quantitative model,  interpreting the results and using sensitivity analysis to respond to "what if" managerial challenges.  Software coverage includes QM for Windows, LINDO, and MS Excel add-ins Solver and Crystal Ball.  Course content includes:

  • Project Management
  • Linear Programming
  • Integer, Binary, & Nonlinear Programming
  • Waiting Line Models
  • Network Models
  • Markov Analysis
  • Simulation

Decision Models II (93.548)
Explores decision analysis theory and multiple criteria decision making models. Facilitates translating business problems into appropriate decision models, taking into account individual and organizational preference structures and environmental uncertainty. Software coverage includes DecisionTools (PrecisionTree, TopRank) and Expert Choice.  Course content includes:

  • Decision Theory
  • Expected Values
  • Bayesian Analysis
  • Additive Methods
  • Pairwise Comparison
  • Multiattribute Utility
  • Analytic Hierarchy Process

Managing Quality (93.550)
Presents quality management philosophies and problem-solving tools, explores the strengths and weaknesses of various management programs, activities and paradigms, and focuses on application of statistics-based process evaluation and improvement methods. Software coverage includes SQCpack and CHARTrunner.  Course content includes:

  • Theories of Quality Management
  • Problem-Solving Tools & Techniques
  • Statistical Process Control
  • Quality Costs
  • Quality Awards
  • ISO Standards
  • Six Sigma

Management Internship (93.590)
Encourages organizational participation and opportunities for direct and timely application of certificate course content culminating in major project identification, analysis, and recommendations.
 

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